Medicare accepted nationwide for qualifying products · North Carolina Medicaid accepted
A medical supply specialist speaking with a patient at home
Medical supplies, made personal

Specialty medical supplies, delivered with personal support.

We coordinate prescriptions, insurance documentation and dependable home delivery—so patients and caregivers can focus on living well.

Coverage and out-of-pocket cost depend on your plan, medical need and required documentation.

01
I need suppliesChoose a secure patient form
→
02
I’m a healthcare providerChoose a secure referral form
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03
I need help nowSpeak with a VHS specialist
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Recurring and essential supply programs

Trusted products from leading brands

Explore popular products we can help coordinate with your prescription, insurance requirements and care plan.

Dexcom G7 and FreeStyle Libre continuous glucose monitoring products grouped together
Compare popular CGM systems
Priority recurring supply program

Diabetes CGMs

We coordinate CGM prescriptions, plan requirements and recurring sensor supplies for eligible patients.

Popular choicesDexcom G7FreeStyle Libre 3 Plus
Start a secure CGM coverage review →
Prevail Per-Fit 360 adult briefs packagePrevail
Attends Premier adult briefs packageAttends
Depend Real Fit protective underwear packageDepend
Tranquility Premium OverNight protective underwear packageTranquility
TENA ProSkin protective underwear packageTENA
High-demand briefs and protective underwear
Recurring adult & pediatric supplies

Incontinence

Everyday protection with help choosing the right product type, size and absorbency.

Popular choicesPrevail Per-Fit 360°TranquilityAttendsDependTENA ProSkinProCare
Start secure incontinence intake →
A grouped assortment of PediaSure, Ensure, Glucerna and other nutrition products
Browse pediatric & adult nutrition
Recurring oral & enteral supplies

Nutrition

Nutrition products and feeding supplies coordinated with the clinical plan and payer requirements.

Popular choicesPediaSureKate FarmsBOOSTEnsureNutrenJevity
Start secure nutrition intake →
A grouped assortment of a hospital bed, wheelchair, rollator, walker, crutches and cane
Explore equipment for home & mobility
Home safety & mobility

Durable Medical Equipment

Practical equipment for mobility, recovery and safe care in the home.

Popular choicesDrive MedicalDynarexMedlineInvacare
Start secure DME intake →

Product images are representative. Brand, model, size and availability depend on the prescription, medical need, payer coverage and current inventory. All trademarks belong to their respective owners; no manufacturer endorsement or affiliation is implied.

Vital Health secure intake center

Six secure forms. One clear place to start.

Choose the patient, provider or payer-documentation pathway. Each form opens on Jotform’s secure platform.

CGM
Diabetes supplies

Continuous Glucose Monitors

Coverage review, prescriptions and supporting clinical documentation for CGM systems and recurring supplies.

Patient / caregiver

CGM eligibility & supply request

Share treatment and insurance details and upload insurance cards securely.

  • Benefits review request
  • CGM treatment screening
  • No Social Security number requested
Open CGM patient form
Provider / office

CGM referral & written order

Send the referral, standard written order and supporting clinical records.

  • Practitioner and order details
  • Clinical-record uploads
  • Documentation checklist
Open CGM provider form
DME
Four product categories

Urology, Incontinence, Nutrition & DME

One guided pathway covers one or more product categories and displays the questions relevant to the selected supplies.

UrologyIncontinenceNutritionDME
Patient / representative

Product intake & coverage review

Provide insurance, prescriber and product details and upload supporting documents securely.

  • Select one or more categories
  • Insurance-card upload
  • Patient or caregiver signature
Open product intake form
Provider / facility

Referral & DME order

Send diagnosis, quantity, frequency, length of need and clinical documentation.

  • Conditional product order details
  • Prescription and chart-note uploads
  • Electronic provider certification
Open provider order form
RX
Provider documentation

NC Medicaid & Medicare DME Orders

Payer-specific order and medical-necessity pathways with conditional questions for the selected equipment or supplies.

NC Medicaid

DME order, medical necessity & prior approval

Document the order, clinical need, requested service dates and product-specific information for NC Medicaid review.

  • Order and medical-necessity narrative
  • Conditional CMN and prior-approval details
  • Secure clinical-record uploads and signature
Open NC Medicaid form
Medicare

DMEPOS Standard Written Order & medical necessity

Complete the CMS SWO elements and send supporting medical records, face-to-face and WOPD details when applicable.

  • Required Standard Written Order elements
  • Policy-specific clinical documentation
  • Secure uploads and practitioner signature
Open Medicare form
Before you beginSubmission does not guarantee coverage, authorization or fulfillment.Coverage depends on eligibility, medical necessity, payer rules and complete documentation.For emergencies, call 911.
Start here

Let’s check what your plan may cover.

Tell us who needs supplies and which program you’re interested in. This first step does not ask for medical records.

✓ No obligation ✓ Benefits verified before fulfillment
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Who needs supplies?
What can we help with?

Please do not enter medical details here. A VHS specialist will explain the secure intake process.

Simple from start to doorstep

We handle the paperwork with you

  1. 1

    Start your request

    Call us or begin with the coverage review.

  2. 2

    We coordinate

    We verify benefits and collect the prescription and records required by your plan.

  3. 3

    Choose the right supply

    Our specialists help match eligible products to the order and your needs.

  4. 4

    Receive at home

    Approved supplies are shipped or delivered, with reorder support when applicable.

Another Vital Health service division

Need dependable help at home?

Vital Health Home Care supports children, adults, older adults and family caregivers with personal care, daily living assistance, respite and skilled nursing services.

For physicians, case managers & facilities

One referral. Clear follow-through.

Send the order and supporting documentation to VHS. Our intake team checks for missing payer requirements, confirms status and coordinates fulfillment with the patient.

A
Accredited care standards

Built for compliant, dependable service

Vital Health Services is Medicare-accredited by ACHC and registered to serve eligible patients through established DME documentation and fulfillment processes.

40participating states for medical supply shipping
NCMedicaid service and local support
1 teamfrom intake through reorder
Ready when you are

Get personal help with your medical supply order.

Call (919) 679-3022Check coverage online →